Ambedded provides remote access support to our customers who have purchased the UVS Manager License with technical support. Our regular support hours are weekdays from 9:00 AM to 6:00 AM (GMT+8). 

Please send your support request to our support email or your sales representative. We will arrange a schedule with you.

For remote access by team view, you have to download and install our remote support client package on your computer in advance. 

Click for download.

The link will download the client package automatically according to your operating system including Windows, Mac OS, and Linux.