Knowledge Base

FAQ for Technical Support

SOP to Resolve the Mars400 BMC Become Inaccessible
If you can't access the BMC, please check the network for BMC carefully to ensure a broken network does not cause the issue. In some rare abnormal s...
Fri, Mar 17, 2023 at 12:10 PM
The procedure to resolve a monitor is down and out of quorum.
For Ceph Monitor service running in container. 1. Log in to any node in the ceph cluster. 2. Use "ceph -s" command to find which monitor is o...
Wed, May 29, 2024 at 9:57 AM
Create RGW s3 bucket by AWS CLI for Veeam
Create object lock support bucket: 1. create user from UVS and save both access and secret key 2. install aws cli at your client which can access the obje...
Thu, Jan 4, 2024 at 3:01 PM
Using dm-cache
https://lists.ceph.io/hyperkitty/list/ceph-users@ceph.io/thread/37IHL7P2HAE5CXMPK4UJXEUEYVHSWJ5A/ Just in case anybody is interested: Using dm-cache wor...
Thu, Feb 1, 2024 at 10:23 AM
How to fix a OSD daemon that can not boot up
cephadm --image $img enter --name osd.$id Sometime OSD daemon can not be up due to bluestore data error.  Here we provide a process to repair the OSD bl...
Tue, May 28, 2024 at 11:15 AM
Rebalance OSD: Setting the OSDs weight by utilization
CRUSH is designed to approximate a uniform probability distribution for write requests that assign new data objects PGs and PGs to OSDs. Despite the CRUSH d...
Tue, May 28, 2024 at 12:28 PM
How to evaluate it is safe to stop an OSD and do it in an safer way?
When you have to remove an up OSD for hardware maintenance, you can do an valuation to see if it is ok to stop an OSD. You can evaluate this in two w...
Thu, May 30, 2024 at 10:29 AM
How Ceph calculate the max available space for pools
Let's use the following information of a Ceph cluster as the exampleto explain. Ceph status root@p-test-15:~# ceph -s cluster: id: 75fcf...
Sat, Jun 1, 2024 at 8:33 PM
How to migrate RGW replica pool to erasure
This page will show how to migrate the replica pool to erasure. Environment: ceph version: 17.2.6 uvs version: 3.17.5 Prepare: Running ceph...
Tue, Jul 9, 2024 at 1:50 PM
Ceate Cold Placement for Ceph RGW pool
This page will give an example to create a erasure code pool and make one user to use it. Prepare: running ceph cluster already running rgw service ...
Fri, Jul 5, 2024 at 3:17 PM